Privacy Policy – Your Data Protected at 5900bet

The 5900bet, operated through the platform available at 5900bet.best, is the controller of the personal data processed under this policy. Under the LGPD (Law No. 13,709/2018), the controller is the individual or company that makes decisions about how personal data is collected, stored, and used.

To exercise your rights or get answers about how your data is handled, you can reach our privacy team by email at privacidade@5900bet.best or through our customer support, available 24 hours a day in Portuguese.

The 5900bet is fully committed to complying with the LGPD and international best practices in data protection, including standards equivalent to the European GDPR in terms of technical and organizational security.

The 5900bet collects personal data at various points during your interaction with the platform. Below is a full breakdown of what we collect and why:

The 5900bet does not collect sensitive data such as health information, sexual orientation, religion, or political affiliation. If you voluntarily share any such data with us — for example, in a message to our support team — we will handle it with an additional layer of protection and will not use it for any purpose other than responding to your request.

The 5900bet uses your personal data solely for the purposes described below. We do not use your data for any other purpose without your explicit consent:

• Service delivery: create and manage your account, process sports bets, provide live casino games, slots and crash games, and handle deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfer.
• Identity verification (KYC): confirm that you are who you say you are, that you are 18 or older, and that you are a resident of Brazil — all requirements for using the platform.
• Fraud and money laundering prevention: monitor transactions to identify suspicious patterns and comply with legal obligations related to financial crime prevention.
• Customer support: answer your questions, resolve complaints, and process withdrawal requests or account verification.
• Experience personalization: suggest relevant promotions based on your usage history — for example, a free bet bonus for users who regularly bet on the Brasileirão.
• Marketing communications: send emails and notifications about promotions, new games, and special odds — only if you have not unsubscribed from this type of communication.
• Compliance with legal obligations: respond to requests from competent judicial or regulatory authorities when legally required.
• Platform improvement: analyze usage data in aggregated and anonymized form to improve performance, the interface, and the services we offer.

The LGPD requires that all collection and use of personal data have a legal basis. The 5900bet bases the processing of your data on the following legal grounds set out in Law No. 13,709/2018:

• Contract performance (art. 7, V): to create and manage your account, process bets and payments. Without this data, we are unable to provide the contracted service.
• Compliance with a legal obligation (art. 7, II): for identity verification (KYC), anti-money laundering compliance, and responding to requests from competent authorities.
• Legitimate interest (art. 7, IX): for fraud prevention, platform security, and analysis of gaming behavior for responsible gambling purposes. Our legitimate interest is always balanced against your rights.
• Consent (art. 7, I): for sending marketing communications and personalizing offers. You may withdraw this consent at any time without affecting your access to any other services.

For each processing purpose, we internally record which legal basis applies. You may request this information at any time by contacting our data protection officer (DPO).

The 5900bet does not sell your data. We share personal information only when strictly necessary for the operation of the platform, with the following categories of recipients:

• Payment processors: companies that process transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED. These partners receive only the information necessary to complete the transaction.
• Identity verification partners (KYC): specialized companies in document verification and CPF validation that assist us in meeting user identification obligations.
• Game providers: live casino game providers, slots, and crash games — such as Evolution and Pragmatic Play — that require a user identifier (not directly linked to your name or CPF) to process rounds on their platforms.
• Analytics and performance platforms: tools that help us understand how users interact with the platform, always in anonymized or pseudonymized format — with no individual identification.
• Legal and regulatory authorities: in response to judicial, extrajudicial, or regulatory authority requests when legally required. The 5900bet reviews the legality of each request before sharing any data.

All third parties that receive personal data from users of the 5900bet are contractually bound to confidentiality and security obligations equivalent to our own. We do not allow our partners to use your data for their own purposes beyond those specified in the contract.

The 5900bet uses cookies and similar technologies to enhance your experience on the platform. See the types of cookies we use:

• Essential cookies: required for the basic operation of the site — such as keeping your session active while you browse and process bets. Without them, the platform cannot function. These cannot be disabled.
• Functional cookies: store your language preferences, layout settings, and account configurations so you don't have to reset them every time you log in.
• Analytical cookies: collect information about how users interact with the site — which pages are visited most, where errors occur, and page load times. We use this data in aggregated form to improve the platform. You may opt out.
• Marketing cookies: used to show relevant promotions within the platform itself, based on your usage history. Never for ads on other websites. You can turn this off in the communication preferences panel in your account.

By accessing the 5900bet for the first time, you will see a cookie notice with the option to manage your preferences. Essential cookies are always active; the others can be adjusted at any time through your account's privacy panel.

Protecting your data is a technical and operational priority at the 5900bet. We have implemented the following security measures:

• TLS 1.3 encryption across all communications between your device and our servers — including bets, deposits, and withdrawals via Pix.
• Encryption at rest for sensitive data stored in our databases, including identity information and financial data.
• Role-based access control: only staff with a verified operational need have access to personal data, and all access is recorded in auditable logs.
• Continuous monitoring against unauthorized access attempts, code injection, and other common attack vectors targeting online financial platforms.
• Two-factor authentication (2FA) available to all users — and strongly recommended as an added layer of protection for your account.
• Periodic penetration testing conducted by independent security firms to identify and remediate vulnerabilities before they can be exploited.

Despite all these measures, no security system is 100% foolproof. In the event of an incident that could compromise your data, 5900bet will take immediate corrective action, notify affected users, and report the incident to the National Data Protection Authority (ANPD) within the timeframes required by the LGPD.

You also play a part in keeping your account secure: use a strong password, never share your credentials, and be wary of any message asking for your password on behalf of 5900bet — our team will never ask for your password via email or chat.

The 5900bet retains your data for as long as necessary to fulfill the purposes for which it was collected, always in compliance with the minimum retention periods required by law. The general retention guidelines are:

• Active account data: retained for as long as your account remains active. If you do not log in for more than 24 consecutive months, your account may be considered inactive and you will receive an email notice before any action is taken.
• Financial and transaction data: retained for a minimum of 5 years after the transaction, in accordance with Brazilian tax legislation and anti-money laundering regulations.
• Identity verification data (KYC): retained for a minimum of 5 years after account closure or the last transaction, whichever is more recent.
• Betting history: retained for 5 years for audit and dispute resolution purposes.
• Security and access logs: retained for 12 months for incident investigation purposes.
• Support communications: retained for 2 years for quality assurance and future complaint resolution purposes.

Once the applicable retention period has expired, data is securely deleted or irreversibly anonymized so that it can no longer be associated with you.

The General Data Protection Law grants you a set of rights over your personal data. The 5900bet ensures the exercise of all of them:

To exercise any of these rights, submit a request by email to privacidade@5900bet.best with the subject "LGPD Request – [type of right]" and include your full name and CPF for identity verification. We will respond within 15 calendar days, as required by the LGPD.

If you are not satisfied with our response, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

The services of 5900bet are intended exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. Registration requires a CPF, which allows us to verify age during the identity verification process.

If we become aware that we have collected data from a user under 18 without the consent of their legal guardian, we will immediately delete that information and close the associated account. If you suspect that a child or teenager has created an account on the 5900bet, please contact our support team immediately at suporte@5900bet.best.

Legal guardians who identify misuse of the platform by minors should contact our support team, who will treat such requests as the highest priority.

Some of the technology partners of the 5900bet — such as cloud infrastructure providers and live casino game providers — may be located outside Brazil. When your data is transferred to countries that do not have legislation equivalent to the LGPD, the 5900bet adopts the following safeguards:

• Standard contractual clauses that require the recipient to maintain data protection standards equivalent to those required by the LGPD.
• Transfers only to countries or organizations that the ANPD recognizes as providing adequate protection, or subject to specific documented safeguards.
• Data minimization: we share only the minimum information necessary with international partners to deliver the specific service — for example, a session identifier for the live casino provider, not your tax ID or address.

You can request information about any international transfers of your data and the safeguards in place by contacting us at privacidade@5900bet.best.

The 5900bet may update this policy periodically to reflect changes to our services, data processing practices, or legal requirements. When this happens:

• Material changes will be communicated by email to the address registered on your account at least 7 days before they take effect.
• The most recent version of this policy will always be available at 5900bet.best/privacy-policy, with the last updated date displayed at the top of the document.
• If the changes involve a new processing purpose or new data recipients in a way that requires fresh consent, we will explicitly request that consent before any change takes effect on your profile.
• Continuing to use the platform after the effective date of any changes means you acknowledge and accept the updated terms.

We recommend reviewing this policy periodically, especially after receiving update notifications by email.

The 5900bet has appointed a Data Protection Officer (DPO) responsible for ensuring day-to-day compliance with this policy and the LGPD. To contact the DPO or exercise any right outlined in this policy:

• Privacy email: privacidade@5900bet.best — for requests related to your LGPD rights, questions about data processing, or formal privacy complaints.
• General support: suporte@5900bet.best — for operational questions about your account, payments, and bets.
• Live chat: available 24 hours a day within the platform, with service in Portuguese. For privacy-related matters, ask the agent to escalate your request to the DPO team.

The response time for LGPD rights requests is up to 15 calendar days from the confirmation of the requester's identity. For complaints requiring further investigation — such as suspected data breaches — the deadline may be extended to up to 30 days, with prior notice to the data subject.

If you prefer to escalate your complaint directly to the regulatory authority, you can contact the National Data Protection Authority (ANPD) at gov.br/anpd.